Campus Mail Services

Mail Services Announcements

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The university Mail Service staff is excited about your arrival to campus. Mail Services offers a full array of services from USPS, UPS and FedEx, along with mailing supplies and package preparation services.

Mail Services Parcel Lockers

Mail Services is pleased to announce the introduction of parcel lockers for the University.

Mail Services Parcel lockers and kiosk. Parcel lockers will supplement package pick-up at the Mail Service’s Lobby and improve the package delivery experience for students by accommodating students’ busy schedules. At the same time, the lockers will introduce new technology to the Mail Services staff that improves the efficiency of processing packages. Parcel Lockers are located on the first floor of the Benson Center and will be accessible during Benson Center hours.

Package notification messages from Mail Services will indicate if you have a package at the Lobby or inside a parcel locker.  Package slips will no longer be placed inside PO Boxes. Based on your email message, proceed to either the lockers or lobby

Locker Instructions

  • Proceed to the locker kiosk
  • Scan barcode from your mobile phone
  • Sign for package on the kiosk
  • Locker will open
  • Retrieve package from locker
  • Please look inside the locker because there may be more than one package
  • Close locker door

Lobby Instructions

  • Swipe your ID at the counter
  • Staff will bring your package to the counter
  • Sign for your package

Faculty, Staff and Student Packages

  • To make your experience as efficient as possible, please wait to receive an email confirmation from WFU Mail Services that indicates that your package has been processed internally

As you prepare to come to campus, we ask that you minimize the number of items shipped to campus to avoid crowding and long lines in our mail-room. The Benson Center will have capacity limits that may increase the time it may take to connect you with your package(s). We recommend you bring what you need with you as you travel to campus for move-in.

    Campus Mail Updates

  • Operations
    Monday – Friday: 8:00 a.m. – 5:00 p.m.
    Saturday: 11:00 a.m. – 3:00 p.m.
    Sunday: Counter service paused. P.O. Boxes and parcel lockers will be accessible during the operating hours of Benson University Center.
    Faculty, Staff and Student PO Boxes
    • Reservations are not required to check PO Boxes.
    • Departments that need to reestablish regular mail delivery should contact Meri Silveri via email at
    • Courier service will occur twice daily to those departments that have requested special arrangements with Mail Services. These arrangements can be made by calling 336.758.1922 or emailing  Meri Silveri at The courier service will include inter-campus mail and packages only

    Mail Services will continue to evaluate the needs of our community and send updates regarding hours of operation as needed. 


  • Forwarding Mail
    • If you have a package that has been delivered to Mail Services and would like to have it forwarded or would like to have all mail forwarded, please complete the Mail Forwarding form.
    • A Mail Services team member will contact you regarding what address you would like the packages forwarded to and payment for shipping if necessary.
    Things to consider before forwarding packages / mail:
    • While forwarding a package via the United States Postal Service (USPS) is free of charge, this option may take longer to deliver.
    • While forwarding a package via FedEx, UPS or DHL,  provide faster delivery options, these services will incur a charge.
  • Mailbox Key Return
    • If moving off campus or not returning to the University, if possible, please return the key to the Post Office counter.
    • If the key needs to be returned through the mail, please tape the key to an index card and place it inside a mailing envelope. Include your name, PO Box number and forwarding address on the index card.

    Mail to the following address:

              WFU Mail Services

             1834 Wake Forest Rd,

             Unit 7245
             Winston-Salem NC 27109

Mail Services, located on the first floor of the Benson University Center, provides incoming and outgoing mail and shipping operations for the University community. This includes providing:

  • A full array of services from USPS, UPS and FedEx
  • Mailing supplies and package preparation services
  • Student mailboxes, which are also located within the Mail Services’ facility



Benson University Center,
First Floor


8:00 a.m.-5:00 p.m.
Monday – Friday

11:00 a.m.- 3:00 p.m.

*P.O. Boxes and parcel lockers will be accessible during the operating hours of Benson University Center.


General Info: 336.758.1922
Package Info: 336.758.5281
Fax: 336.758.1923