Department Mailbox Information

Mail Services is excited to streamline the process for departments picking up mail and packages using the new smart mail delivery system (parcel lockers).

What you need to know…

In summer 2023, Mail Services will begin transferring all Department Mailboxes over to parcel lockers for mail pickup. This update will provide for quicker and more convenient pickup times for mail and packages delivered on campus.

Once the departmental mail or packages have been securely placed in a parcel locker, each department’s mail services contact will receive an email with a barcode notifying them that their mail is ready to be picked up.

To pick up your mail follow the directions below or visit our Incoming Mail website.

Locker Instructions

  • Proceed to the locker kiosk
  • Scan the barcode from your mobile phone
  • Sign for the package on the kiosk
  • Locker will open
  • Retrieve ALL mail and/or package(s) from the locker
  • Please look inside the locker because there may be more than one package
  • Close locker door


New Reynolda Campus Addresses Information

In August, following approval by the Winston-Salem City Council, Wake Forest completed the process of naming roads on the Reynolda Campus in honor of four trailblazing professors. At that time, the University began a process to add addresses to buildings and locations on the Reynolda Campus.

Addresses have been added to nearly every area of campus, including athletic fields, storage areas, and Hearn and Manchester Plazas. Where buildings and parking lots have signage, the address will be displayed. Additionally, digital maps showing addresses for other spaces without signage will be available for use via GPS navigation apps and also for emergency responders to pinpoint precisely where to go in the event of a 911 call.

Reynolda Campus maps have been updated to include the new addresses. Campus visitors will be able to add the address of the exact location of a building or area – such as Porter Byrum Welcome Center, Angelou Residence Hall or Spry Soccer Field – in their wayfinding app. 

Below are some questions and answers to help the WFU community take full advantage of the new addresses.